Account and data deletion - Tapiko
This page applies to the Tapiko app (com.lextiks.tapiko), developer -
Artem Romanchenko.
You can delete your account and all data associated with it at any time, without giving a reason. If you like, save a copy first: Settings → "Export data…".
Option 1. In the app
- Open Tapiko and go to Settings.
- At the bottom, in the Account section, tap "Delete account…".
- Confirm "Delete forever". Apple will ask you to confirm the sign-in once more - this is how the system checks that it is really you deleting the account.
Data is deleted immediately, with no waiting period. Deletion cannot be undone. The app then returns to the sign-in screen, and the device keeps only four empty collections, as after installation.
Option 2. By email
If the app is no longer on your device or you cannot sign in, write to bridges@bridges.net.ua.
- Subject: Account deletion - Tapiko
- Include the name from your Tapiko profile and, if you remember it, your account code.
- Send the email from your Apple ID address. If you chose "Hide My Email" when signing in, write from the address linked to your Apple ID: Apple forwards mail from it to the relay address.
The request is processed within 30 days. You will get a reply to the same address once it is done.
What exactly is deleted
Deleted completely and permanently:
- your account in Firebase Authentication and Tapiko's permission to sign in with your Apple ID;
- your profile: name, avatar, icon, color and account code;
- your whole library: collections, items, covers and gallery photos;
- the tracker: habits, practice records, archive;
- your friends list, your requests, your blocks;
- habits shared with friends;
- your progress in challenges and the challenges you created;
- all this data on the device you delete the account from.
Not deleted:
- requests and friendships created by other people. These records belong to them; there your profile is shown as "Profile deleted", without a name or avatar.
- reports you sent. Only the developer sees them; they are needed to deal with the violation and contain only internal identifiers, the reason and the name of the profile you reported.
- data on your other devices while Tapiko is open there offline: as soon as the device goes online, the sign-in stops working. You can delete the app there.
- backups. Daily database backups are kept for up to 90 days and then overwritten automatically. They are used only for disaster recovery.
- support correspondence, if any: emails are kept as long as needed to handle the request. They can also be deleted on request.
Timelines at a glance
| Option | When it happens |
|---|---|
| In the app | immediately |
| By email | up to 30 days |
| Removal from backups | up to 90 days |
Questions
Any questions about data deletion - to bridges@bridges.net.ua.
The full list of data processed by the app is in the privacy policy.