Account and data deletion - Shopping app
This page concerns the Shopping app (com.bridgescom.shopping), developed by
Artem Romanchenko.
You may delete your account and the data associated with it at any time, without giving a reason. There are two equally valid ways to do it.
Method 1. In the app
- Open the app and sign in to your account.
- Go to Profile.
- Tap Delete account.
- Confirm. For security, the system will ask you to sign in once more.
After confirmation the account and its data are deleted immediately, with no waiting period. Deletion cannot be undone.
Method 2. By email
If you have already removed the app from your phone, or you cannot sign in, write to bridges@bridges.net.ua.
- Subject: Account deletion - Shopping
- State the email address you used to sign in.
- Send the message from that same address - this confirms the account is yours. If you signed in using Apple's "Hide My Email", send the message from the relay address shown in your profile in the app.
Requests are processed within 30 days. You will receive confirmation at the same address.
Exactly what gets deleted
Deleted permanently:
- the authentication account (the link to your Google or Apple ID);
- your profile: name, email address, photo URL, selected language;
- push notification tokens for your devices;
- your personal bank of item names;
- every list where you are the only member, along with all of its items;
- your membership in all shared lists.
Not deleted:
- shared lists that have members other than you. Such a list belongs to all of its members, so it continues to exist for them. Your name and photo disappear: instead of "added by Oleh", members will see an anonymised label. You will no longer be identifiable from those records.
If you want the list itself to disappear too, delete it in the app before deleting your account, or ask the remaining members to do so.
-
backups. The cloud provider keeps technical database backups for up to 90 days, after which they are overwritten automatically. These copies are used for nothing except disaster recovery and are not accessible in normal operation.
-
support correspondence, if any: messages are kept for as long as the enquiry requires. They can also be deleted on request.
Timelines at a glance
| Method | When it happens |
|---|---|
| In the app | immediately |
| By email | within 30 days |
| Removal from backups | within 90 days |
Questions
Any questions about data deletion: bridges@bridges.net.ua.
The full list of data the app processes is set out in the privacy policy.